Right of rescission / Notice of cancellation

You have the right to cancel this contract within fourteen days without giving reasons. The time limit starts to run on the day, you or someone assigned by you, who is not the carrier, has taken delivery of the products.

To execute your right of rescission, you have to inform us, /wow-fishbot.com, Am Schandelbach 3, 63571 Gelnhausen, Germany, info@wow-fishbot.com, through a distinct statement (e.g. letter, sent via mail or email) about your decision to resign the contract. You can use the below downloadable PDF document and send it via mail or email (with an attached scan of the form). Using our document is not obligatory.

When your notice of cancellation has been arrived, we will send you an acknowledgement to your email address, given to us. This will confirm that your notice has arrived. To meet the time limit it is essential to send the notice of cancellation before the fourteen days period has ended.

Consequence of cancellation

If you resign the contract, we have to pay back all payments, we received from you, shipping included (but for additional costs, resulting to your choice of another shipping procedure and provider, more expensive than the one, we used). You will receive the payment as soon as possible but latest fourteen days after the day, we received your notice of cancellation.

For the back payment we use the same instrument of payment, you did at the original transaction, unless we did not agree to something else. You will not be charged for the back payment.

We are allowed to deny the back payment, until the goods arrived at our address or you proved the shipping back to us, depending on what is the earlier moment.

You have to send back the goods as soon as possible, latest fourteen days after the day, you informed us about your rescission. You have to send back the goods within the time limit of fourteen days.

Shipping costs, resulting to your reshipment, have to be payed by you. You only have to pay for a depreciation of the goods, if it results to handling, not necessary to test quality, features and functionality.

Download: Cancellation Form